Monthly Archive: July 2012

Jul 29

Webmail Error | Content of Error: Not Found

When you logged into webmail, you usually see the options choose Horde, Squirrel, Round Cube. But when when you click any of them you get the following Not Found Error. ===================== Content of Error: *************** Not Found The server was not able to find the document (./502.shtml) you requested. Please check the url and try …

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Jul 22

Assign dedicated IP to addon domain

This cannot be done through WHM using the option “Change Site’s IP Address”, an addon domain wont be showing there in list since it is not as a seperate cPanel account. For to assign dedicated IP for addon domain, you need to follow up the below steps manually. (Before all domains TTL value should be …

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Jul 04

Exim issue – “connect ACL: ratelimit database not available”

Sometimes exim is messed up and when you are reviewing the exim_mainlog, you might see the following: ========================== 2012-05-11 07:42:16 [16332] Failed to get write lock for /var/spool/exim/db/ratelimit.lockfile: timed out 2012-05-11 07:42:16 [16332] H= temporarily rejected connection in “connect” ACL: ratelimit database not available ========================== This issue causes because of cache databases corruption and of …

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Jul 04

Proxy subdomains not working

When proxy subdomains such as cpanel.domain.com, webmail.domain.com is not working, first make sure that Proxy subdomains is turned on in “Main >> Server Configuration >> Tweak Settings”. If the problem again persist, then go and add the virtual host entry manually in very bottom of httpd.conf file. ====================================================== # CPANEL/WHM/WEBMAIL/WEBDISK PROXY SUBDOMAINS ServerName server.hostname.com ServerAlias …

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Jul 04

E-mail accounts not showing in cPanel

The issue when you open “Email accounts” in cPanel, it sometimes doesn’t show up the list of Email accounts the domain have but only just a blank page. This happens due to bulk of cache, temp files etc present in the .cpanel directory of domain. You can remove the “.cpanel” directory inside the path /home/cpaneluser/. …

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Jul 04

Joomla site error after changing account’s username

When renaming cpanel username of a Joomla site, please note that that only changes in cPanel related settings and the database name. The change never make any effect on the 3rd party softwares the site is using. That is the username wont be changed automatically in the Joomla configuration file. We need to change the …

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Jul 03

The last attempt to update cPanel & WHM was blocked

When you login into WHM and you see the message “The last attempt to update cPanel & WHM was blocked” most of the times at the top portion. ========= fatal: Upgrades past 11.30 are blocked because your exim is older than 4.70 and eximup is disabled. ========= This because cPanel is set to update itself …

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Jul 03

Fantastico is not installed at the default location?

check cpanel default php.ini if ioncube is enabled /usr/local/cpanel/3rdparty/etc/php.ini ==== zend_extension = /path-to/ioncube_loader_lin_5.3.so ==== if not present, copy it from the domains php.ini ( get the path from “php -i | grep php.ini” )

Jul 02

Update tweak settings in WHM through backend

When we make changes in /var/cpanel/cpanel.config, /etc/cpupdate.conf etc, we need to run the following command to save the tweak settings, if we are working through backend of the server. ====== /usr/local/cpanel/whostmgr/bin/whostmgr2 –updatetweaksettings ======

Jul 02

When using temporary URL for wordpress

We know if a user wish to change the hosting server, he or she wont remove the account completely from the old server without starting their account resolved from new server. This because, no one wants their site down even for a single minute. There is a common method which a user can test their …

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