Softaculous Error | “The INFO.XML file could not be found! Please report this to the Server Admin”

When you recently installed softaculous in server and after that you get the following error sometimes when you open softwares like wordpress, drupal, joomla etc in it

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The INFO.XML file could not be found! Please report this to the Server Admin
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This causes because the softaculous script might not be synchronized with server files. For that you need to manually run the cron built in softaculous. You can force CRON to run via some shell commands to imediately sychronize for the License Information or for Script Files.

For cPanel SSH to your server as root and enter following commands :

Root> /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php

For Direct Admin SSH to your server as root and enter following commands :

Root> /usr/local/bin/php -d open_basedir=/ -d safe_mode=0 -d disable_functions=”” /usr/local/directadmin/plugins/softaculous/cron.php

For Plesk, ISPManager SSH to your server as root and enter following commands :

Root> php /usr/local/softaculous/cron.php

For InterWorx SSH to your server as root and enter following commands :

Root> /home/interworx/bin/php /usr/local/softaculous/cron.php

For H-Sphere SSH to your server as root and enter following commands :

Root> /hsphere/shared/php5/bin/php-cli -d open_basedir=/ -d safe_mode=0 -d disable_functions=”” /usr/local/softaculous/cron.php

This will force CRON to run and Softaculous will synchronize all necessary information.