500 No response while loading cPanel

Sometimes the following would be the error generates when we try to load the cPanel of an account.

[2013-04-07 08:15:05 -0500] warn [cpanel] Failed to load cPanel user file for ‘cPanel_username’ at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 32
Internal Server Error: “GET /cpsess7952893738/frontend/x3/index.html?post_login=88039081253834 HTTP/1.1” 500 No response from subprocess ( (cpanel)) with exit signal: 255

This is a permission or ownership issue with the cpanel user file present in the path /var/cpanel/users. It should be corrected as follows:

root@server [~]# ll /var/cpanel/users/cPanel_User_Name
-rw-r—– 1 root cPanel_User_Name 949 Oct 16 01:37 /var/cpanel/users/cPanel_User_Name

load cPanel now 🙂

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