At Penguin Bliss, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, penguinbliss.com, or interact with our services. As a Canadian-based company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, and other details you provide when contacting us or subscribing to our services.
- Non-Personal Information: We may collect data such as your IP address, browser type, and website usage patterns through cookies and similar technologies (see our Cookie Policy for more details).
How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve our website and services based on usage data.
- To send you updates, newsletters, or promotional materials (you can opt out at any time).
- To comply with legal obligations under Canadian law.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data in the following circumstances:
- With service providers who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements.
- When required by law or to protect the rights, safety, or property of Penguin Bliss and its users.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Withdraw consent for the collection or use of your data (where applicable).
To exercise these rights, please contact us at [email protected].
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.
Cookies and Tracking
We use cookies to enhance your browsing experience. For more details, please refer to our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 105 Adelaide St, Toronto, Canada, M4Y1N9
Last Updated: March 23, 2025